Last updated: October 2025

Thank you for visiting CleoBeo Studio (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from cleobeo.com (the “Site”), which is operated by MBB Ceramics LLC, based in Arizona, USA.

1. Information We Collect

A. Information You Provide

We collect personal information when you:

Place an order
Create an account
Sign up for emails or updates
Contact us through forms or messages

This may include:

Contact details: name, billing and shipping address, phone number, and email address
Order information: products purchased, order date, payment status, and delivery details
Payment information: Square securely processes your payment; we do not store your credit card or bank details on our servers
Account credentials: username and password (if you create an account)
Communications: messages or inquiries you send to us

B. Information Automatically Collected

When you visit the Site, we automatically collect certain information about your device and browsing activity, including:

IP address, browser type, and operating system
Referring website or search terms
Pages you view and time spent on them
Cookies and similar technologies (see Section 7)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about orders, updates, or promotions
Provide customer support
Improve our website, products, and services
Comply with tax, accounting, and legal obligations

We do not sell or rent your personal information.

3. Sharing Your Information

We share information only as necessary with trusted service providers that help us operate our business, including:

WooCommerce: our e-commerce platform
Square: for secure payment processing (Square’s Privacy Policy)
Shipping carriers: such as USPS or UPS, to deliver your orders
Website hosting and analytics providers: for site performance and improvement

We may also disclose information to comply with applicable laws, regulations, or legal processes.

4. Data Retention

We keep your order information for our records unless and until you request deletion. Financial transaction records may be retained for at least 7 years for accounting and tax compliance.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Request a copy of the data we hold about you
Opt out of marketing emails at any time (via the unsubscribe link)

To make a privacy-related request, contact us with the form on the Contact page.

6. Security

We use secure socket layer (SSL) encryption and trusted payment processing through Square to protect your information. While we take reasonable steps to protect your data, no online platform is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our site uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Analyze website performance

You can disable cookies in your browser settings, though some features may not function properly.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before sharing your information.

9. Children’s Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal data from them.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will always be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us with the form on our Contact page.